One of the best parts of my job is the flexibility of my position. I get paid for full time hours, but I rarely work that much. But the catch is that I am always on call, which means that I can be working on just about any day at any time. Thankfully my family understands this so it isn’t much of an inconvenience.
But, I received a call today from one of our clients that uses one of our electronic document management systems. It seems that they are having some difficulty with the hardware interfacing with the document scanning solutions that they have been using.
Unfortunately, I don’t know how easy this service call is going to be since the client on the phone couldn’t give me enough details to make a guess on the diagnosis. I know that the last time that I was there, it was a simple case of not having the equipment turned on (which makes for an easy job).
I am just hoping that it goes ok as we have company coming tonight. Even if the job ends up being a long one, I love what I do since I get to solve problems every day. What can I say, I love a challenge!
